Frequently Asked Questions
Practical answers, offered with care.
Questions are welcome.
Starting something new can bring up a lot of questions. Here are a few answers about New Dawn. For group schedules, eligibility, and individual circumstances, please contact us privately.
Are New Dawn services free?
Yes. All New Dawn services are free and confidential. Contact us to learn which services are currently available.
Who can attend the Peer Support Group?
The group is designed for people beginning their journey toward a life free from domestic violence. Contact New Dawn privately to discuss current eligibility, group availability, and whether it is a good fit.
Is childcare available?
Free childcare is available for Peer Support Group attendees. It is not a stand-alone childcare service for the general public. Please ask about arrangements when discussing group participation.
Can anyone book Healing Touch or wellness services?
No. Holistic wellness options, including Healing Touch, are offered in connection with Peer Support Group participation, not as public appointments. Availability may vary.
Do I need a referral to ask about the group?
You are welcome to contact New Dawn directly to ask about participation. We can explain any current intake or eligibility steps; do not assume a referral is required or not required until confirmed.
What happens when I first contact New Dawn?
You can ask about peer support, available resources, or community education. You do not need to include sensitive details in an initial email. New Dawn can explain current options and next steps.
Can I ask for information if I am not ready to leave my relationship?
Yes. You can ask for information and resources without making a commitment to leave. Safety decisions are personal, and you deserve information without judgment.
Is contacting New Dawn through this website private?
New Dawn describes its services as confidential, but regular email, phone records, and browsing may be accessible to others. The website’s general inquiry form opens an email draft; it is not a secure online intake portal. Use a device and account that are safe for you.
Can I visit the mailing address?
No. The listed P.O. Box in Pound Ridge is a mailing address, not a walk-in service location. Contact New Dawn to ask about program arrangements.
Is New Dawn an emergency hotline?
No. The website does not provide live emergency response. In immediate danger in the U.S., call 911. For 24/7 domestic violence support, call the National Domestic Violence Hotline at 800-799-7233.